This is a full-time, non-exempt position in Tampa's downtown location. Office
hours are 7:30 AM to 4:30 PM.
General Job Duties:
• Ensure timely filing of all insurance claims.
• Assist with processing incoming mail, including payment and EOB statements.
• Post payments to patient accounts.
• Print, verify, and mail patient statements.
• Follow up on unpaid or underpaid claim charges.
• Maintain a log of open issues with dates for follow-ups.
• Perform first-level collections on accounts with overdue balances.
• Communicate with staff members for information as needed.
• Respond to staff and attorney requests for information on time.
• Promote and provide excellent customer and patient service.
• Assist the staff in any other capacity as needed.
Required Skills:
• Excellent research and problem-solving skills.
• Flexible and able to adjust to changes as they arise.
• Detail-oriented and follows thorough.
• Strong time management and organizational skills.
• Excellent customer/patient service skills.
• Friendly and approachable.
• Assist staff members as needed.
• Experience working with computers and office-related programs (spreadsheets,
document editors, etc.)
Required Experience:
• Medical billing experience and/or equivalent training.
• knowledge of medical software, Excel, and Word programs.
• Positive internal and external customer service.
• Must adhere to all professional standards at all times.
Preferred Experience:
• Chiropractic and/or sports medicine clinic setting.
• Modern office technology, including small office networks.
• Electronic health records (EHR) systems, including practice management
software.
